Privacy Policy

Smartlog Vision (“SLV”, “we”, “us”, or “our”) operates web-based and mobile applications (“Services”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.

1. Explicit Consent for Data Processing

By using our Services, you are providing your explicit consent for the collection, use, and processing of your personal information as described in this Privacy Policy. This consent includes, but is not limited to, the following:

Data Collection: You consent to the collection of personal information that you provide directly to us or that we collect automatically when you interact with our Services.

Data Usage: You consent to the use of your personal information to operate, maintain, and enhance our Services, including using your data for analytics, service improvements, and personalized experiences.

Data Sharing: You consent to the sharing of your personal information with third-party vendors, service providers, and partners who assist us in providing our Services, subject to the conditions described in this Privacy Policy.

Marketing Communications: You consent to receiving marketing communications from us. You may opt-out of these communications at any time by contacting us directly.

Data Retention: You consent to our retention of your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations and resolve disputes.

Data Transfers: You acknowledge and consent that your personal information will be stored and processed exclusively in Switzerland and that we do not transfer your data outside of Switzerland.

If you do not agree to the collection, use, or processing of your personal information as described in this policy, please do not use our Services. You have the right to withdraw your consent at any time by contacting us using the contact information provided in this Privacy Policy. However, please note that withdrawing your consent may affect your ability to use certain features of our Services.

2. Clarification on Data Processing in Switzerland

All personal information collected through our Services is stored and processed exclusively on servers and databases located in Switzerland. By choosing Switzerland as the location for our data processing activities, we ensure that your personal information is subject to the robust protections offered by Swiss data protection laws.

Switzerland is known for its stringent data protection regulations, which are designed to safeguard the privacy and security of personal information. The Swiss Federal Act on Data Protection (FADP) provides comprehensive protections for personal data, ensuring that your information is handled with the highest standards of care.

In compliance with Swiss data protection laws:

Data Integrity: We implement strict measures to ensure the accuracy and integrity of your personal information throughout its lifecycle.
Data Security: We employ advanced technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, or modification.
User Rights: You have the right to access, rectify, or delete your personal information, as well as to restrict or object to its processing, in accordance with Swiss data protection laws.
No International Transfers: Your personal information will not be transferred outside of Switzerland. We do not engage in cross-border data transfers, ensuring that your data remains within a single jurisdiction that upholds high standards of privacy protection.

By processing data exclusively in Switzerland, we are committed to providing a secure and compliant environment for your personal information, ensuring that it is protected by some of the most rigorous data protection regulations in the world.

3. Information We Collect

Information You Provide

Account Registration: When you create an account with us, we may require your contact information, such as name, email address, username, and password.
Profile Information: You can provide additional information for your profile like a logo, photo, bio and location to enhance your user experience.
Communications: When you send us emails or use chat features, we collect the content of these communications to address your needs.

Information We Automatically Collect

Usage Data: This includes details on how you interact with our Services, such as access dates and times, app features or pages viewed, app crashes and other system activity, and third-party sites or services you were using before interacting with our Services.
Device Data: We collect information about the devices accessing our Services, including the types of devices, operating system versions, device settings, file and software names and types, battery and signal strength, and device identifiers.
Location Data: We collect precise or general location information as determined through data such as GPS, IP address, and WiFi.

Cookies and Tracking Technologies

Cookies: We use cookies to maintain session information, store user preferences, and tailor our interactions.
Web Beacons: These are used to track the behavior of users on our website.
Analytics Providers: Third-party analytics tools may are used to measure traffic and usage trends for our service.

4. Data Collection on our Mobile Apps

Our Smartlog mobile apps (such as SmartLog Mobile, SmartLog Authenticator, SmartLog Scan, Smart Driver App and any other Apps developed by our company) collect and process certain data to provide and enhance the mobile experience. This chapter details the types of data we collect through our mobile apps and how we use it,

Permissions

When you use our mobile apps, we may request the following permissions from your device:

Location: We may request access to your device’s location to provide location-based services, such as GPS navigation, geo-tagging, or location-based notifications. You can manage location permissions through your device settings.
Camera: Access to your device’s camera may be required for features such as scanning QR codes, taking photos for your profile, or uploading images within the app.
Microphone: We may request microphone access for features that require audio input, such as voice commands or audio recordings.
Storage: We may request access to your device’s storage to save and retrieve files such as documents, images, or app data.

Mobile-Specific Data

In addition to the permissions above, our mobile apps may collect the following data specific to mobile devices:

Device Identifiers: We may collect mobile device identifiers (such as the device’s unique ID) to understand usage patterns and to enhance the app’s performance.
Push Notification Tokens: To send you notifications, we may collect push notification tokens associated with your device. You can manage your notification preferences in the app or device settings.
App Usage Data: We collect information about how you interact with our app, such as which features you use most frequently, session durations, and crash reports. This helps us improve the app’s functionality and user experience.

Usage of Mobile-Specific Features

Our mobile apps may utilize several device-specific features to provide enhanced functionality:

GPS for Location Services: If you grant permission, our apps may use GPS to provide location-based services, such as mapping and directions. You can disable GPS tracking at any time through your device’s settings, although this may limit certain app functionalities.
Push Notifications: With your consent, we may send you push notifications to alert you of important updates, reminders, or promotional offers. You can manage or disable these notifications in your device’s settings.
Biometric Authentication: Some of our apps may offer biometric authentication options, such as fingerprint or facial recognition, to enhance security. This data is processed locally on your device and is not stored or transmitted to our servers.

By using our mobile apps, you agree to the collection and use of the data described above. You can manage or withdraw your consent at any time by adjusting your app or device settings, but please note that certain features may become unavailable if permissions are restricted.

5. Use of Information

To Provide Services: We use the information to operate, maintain, and provide the features and functionality of the Services.
To Improve and Develop: We use the information to understand and analyze the usage trends and preferences of our users to make our Services better and develop new features.
Communications: We use the information to communicate directly with you, including sending you updates, information about products and services, marketing, promotional offers, and information about events and policy changes.
Security: We use the information to enhance the safety and security of our Services, combat spam, malware, malicious activities, or security risks, and to monitor and verify identity or service access.

6. Sharing of Your Information

Vendors and Service Providers: We may share your information with third-party service providers who assist us in delivering our Services. These providers may include hosting services, analytics providers, payment processors, and customer support tools. All service providers are contractually obligated to protect your data and use it only for the purposes specified by us, in compliance with applicable data protection laws.

As Required By Law: We may share your information if we are required to do so by law or if we believe in good faith that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request.
Business Transfers: In the event of a merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company, we may share your personal information.

7. Your Privacy Rights

Access and Update: You can review, update, or delete the information by logging into your account and visiting your account settings.
Opt-Out of Communications: You can opt out of receiving promotional communications from us by contacting us directly.
Cookies: You can adjust your browser settings to refuse or limit the use of cookies.

8. Data Retention

We retain the personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements, to enforce our agreements or comply with our legal obligations).

9. Data Transfer

Your information will be stored and processed on servers and databases located exclusively in Switzerland. We do not transfer your information outside of Switzerland, ensuring that your data remains within the jurisdiction of Swiss data protection laws.

10. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be indicated by an updated “Effective Date” and find on our company website. The updated version will be effective as soon as it is accessible.

11. Security of Your Information

We take the security of your information seriously and implement a variety of administrative, technical, and physical security measures designed to protect your information from unauthorized access, destruction, use, modification, or disclosure. However, no security system is impenetrable and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

12. Data Breach Notification

In the unlikely event of a data breach, we are committed to promptly notifying affected users as required by applicable data protection laws. We will inform you of the nature of the breach, the data involved, and the steps we are taking to address the breach and mitigate its impact. Our notification will also include guidance on how you can protect yourself from potential risks arising from the breach.

13. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our files as soon as possible.

14. Third-Party Links

Our Services may contain links to other websites not operated or controlled by us. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from our Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies.

15. Data Protection Rights

Depending on your location (for instance, if you are a resident of the European Economic Area), you have certain data protection rights. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact information provided.

16. California Privacy Rights

If you are a California resident, you have specific rights regarding access to your personal information, additional rights to know, delete, and opt-out, and you can direct us not to sell your personal information.

17. Contact Information

If you have any questions or comments about this policy, the ways in which Smartlog Vision collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under applicable law, please do not hesitate to contact us at:

Email: support@smartlogvision.com
Postal Address: Smartlog Vision, Mühlegässli 1, 3303 Münchringen, CH